POLICIES
JUNGLE HOME
Booking Policy
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By booking your stay with us, you agree to the following terms:
House Rules: Guests must adhere to the house rules outlined in the welcome booklet provided upon arrival.
Smoking: Smoking is only permitted in designated deck spaces; it is strictly prohibited inside the home.
Stray Animals: Guests are not permitted to allow stray animals inside the property.
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Cancellation Policy: By booking, you acknowledge and agree to our cancellation policy.
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Pets: If you plan to bring a pet, you must inform us in advance.
Damages: You agree to report any damages incurred during your stay to the owner (Little Diamond) and
accept responsibility for covering the costs of any missing or damaged items.
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Security: Guests are required to lock all doors and windows when leaving the property to ensure security.
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Note: Failure to comply with these rules may result in extra charges if any damages are incurred.​
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Cancellation Policy
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Non-Refundable Policy: All bookings are non-refundable under most circumstances.
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Date Changes: You can change your dates up to two times, but changes must be made at least 30 days before your arrival.
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Airline Cancellations: If your airline cancels your flight, you’re eligible for a full refund if notified at least 30 days before check-in.
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Airline Date Changes: For changes made by your airline, a full refund is available if notified 30 days before check-in. If notified after that, a 50% refund will be provided.
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Health Issues: We do not accept medical notes for cancellations due to health issues.
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Flexible Option: For a more flexible policy, consider booking through Airbnb, which offers free cancellation and unlimited date changes up to 30 days before arrival.
We appreciate your cooperation and look forward to welcoming you!
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For any questions or further information, please contact us at info@littlediamondbarbados.com
or visit us on Instagram @littlediamond_barbados.
Guarantee & Returns Policy​
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Clothing and Other Physical Products: Items can be returned within 30 days of purchase,
provided they are in their original condition.
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We offer a 6-month guarantee on all our clothing products. If any defects occur within this period,
we'll be happy to provide a replacement or a refund.
Defective items: If your product is defective, we will cover the return postage costs. Please contact us with details, and we'll arrange the return for you.
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E-books:
Please note that E-books are non-refundable once purchased.
If you need assistance or have any questions regarding a return, feel free to contact our
customer service team, and we will guide you through the process.
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​​​​Delivery
​We aim to provide fast and reliable shipping worldwide. Delivery times vary based on your location and selected shipping method.
For the UK, standard delivery typically takes 1-3 business days.
In Europe, standard shipping takes 3-5 business days for most countries.
Economy shipping may take up to 2 weeks in Western Europe and 5 weeks in Eastern Europe.
For worldwide orders, standard shipping to major destinations such as North America takes 6-7 business days. Economy services can take up to 6 weeks for North America, 8 weeks for South America, Africa, and Asia, and 12 weeks for Australia.
For faster shipping, we offer express options that deliver within 2-3 business days worldwide.
Please note that customs processing and peak seasons (such as holidays) may cause delays beyond the estimated delivery times.
Returns & Refunds
We offer free shipping returns for defective items. If you receive a defective product, contact us within 30 days, and we will cover the return shipping costs. For all other returns, please refer to our full returns policy.
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